Last Updated: 13 December 2025

The Math Edge Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website themathedge.academy, use our tutoring services, purchase prerecorded classes, or access our resources.

Please read this policy carefully. If you do not agree with the terms, please do not access the site or use our services.

1. Information We Collect

 A. Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Registration Information: Name, email address, date of birth (to verify age), parent/guardian name (for students under 18), and password when creating an account.
• Student Information: Grade level, school, curriculum (CBE, IGCSE, IB, SAT), academic goals, and areas of difficulty.
• Billing Information: Payment card details, billing address, and transaction history (processed securely through our third-party payment processors).
• Communication Data: Correspondence between you and The Math Edge Academy, including emails, chat logs from customer support, and session feedback.

 B. Session & Usage Data

• Tutoring Sessions: We collect data about scheduled and attended sessions, topics covered, and resources shared. Note: Video sessions are not recorded unless explicit written consent is obtained beforehand for a specific, limited purpose (e.g., creating a resource with student permission). Audio is never recorded.
• Website Usage: We automatically collect certain information when you visit our website, such as IP address, browser type, operating system, access times, and pages viewed.
• Learning Data: Progress in prerecorded courses, quiz scores, downloaded resources, and interaction with our platform.

 C. Information from Minors

Our services are directed at students aged 11-18. We collect information from minors only with verifiable parental consent. A parent or guardian must create an account, agree to these terms, and manage the student's profile and bookings.

 2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our tutoring services and learning platform.
• Process transactions and send related information (confirmations, invoices).
• Communicate with you (or parents) about sessions, schedule changes, and platform updates.
• Personalize learning by tailoring sessions and resource recommendations.
• Improve our website, services, and user experience.
• Ensure security, prevent fraud, and comply with legal obligations.

 3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With Your Consent: We may share information with third parties when you have given us explicit permission to do so.
• Service Providers: We may share data with trusted third parties who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, email service providers, cloud hosting). These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose information if required by law, subpoena, or other legal processes, or if we believe it is necessary to protect our rights, your safety, or the safety of others.

 4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption (SSL) for data transmission, secure payment gateways, and access controls. However, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security.

 5. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Object to or restrict certain processing.
• Withdraw consent at any time (where processing is based on consent).

To exercise these rights, or if you are a parent wishing to review or delete your child's information, contact us at info@themathedge.academy.

 6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Account information is retained while your account is active. You may request account deletion at any time.

 7. Third-Party Links

Our website may contain links to third-party sites (e.g., curriculum boards, practice test sites). We are not responsible for the privacy practices of these external sites.

 8. Changes to This Privacy Policy

We may update this policy periodically. The updated date will be posted at the top. We will notify users of material changes via email or a notice on our website.

 9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

The Math Edge Academy

Email: info@themathedge.academy

Website: https://themathedge.academy